Privacy, Cookie and Copyright

ECC (Europe Cycle Company BV) has drawn up this privacy policy to inform you about our procedure regarding the collection, use and disclosure of personal information obtained from our customers. The information obtained is treated and processed with the utmost care. By "personal information" we mean your identifying information such as name, home address and email address and descriptive information such as preferences. Your continued use of the site is considered acceptance of the practices described in this privacy policy.

The company, Europe Cycle Company BV, and the website(s) related to Europe Cycle Company BV comply with the General Data Protection Regulation, GDPR (Regulation (EU) 2016/679).

We reserve the right to modify this privacy policy as necessary without notice and at our sole discretion. It is your responsibility to check this page for updates, which will take effect as soon as they are posted. Your continued use of the site following any such update will be deemed acceptance of our revised policy.

1. Your personal data

By providing your personal data, you consent to us using the data collected to fulfill our obligations to you and provide you with the service you expect. We need your personal data, such as name, date of birth, e-mail address, address, telephone number and bank details for the following purposes:

• To create a personal account on ECC's websites;

• To process your order(s);

• To confirm that you are of age to store online;

• To answer your questions and inform you of new or changed services;

• To contact you with information about your order, for example, in case of problems with delivery;

• To send you marketing offers through newsletters, for example;

• To notify winners of competitions organized online;

• To analyze your personal data to provide you with relevant marketing offers and information;

• To answer your question via social media;

• Model suggestions and contact you with updates;

• Information we collect through cookies. Please refer to our Cookie Policy for more information.

We keep your data no longer than necessary to perform our services or as long as required by law. After this, your personal data will be deleted.

2. Access to data

We will never disclose your personal information to other parties for marketing purposes except as set forth in the following:

• External service providers: we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages and processing payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this privacy policy and as permitted by applicable data protection laws.

• Protection of ECC and others: we release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property or safety of ECC, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing or otherwise disclosing customers' personally identifiable information for commercial purposes in a manner contrary to the commitments made in this privacy policy.

• With your consent: except as set forth above, you will receive notice when information about you may go to third parties and have the opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside the European Economic Area in the course of sharing information as set forth above, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by applicable data protection laws.

3. Protection of your data

We have taken technical and organizational measures to protect your data against loss, manipulation, unauthorized access, etc. We continuously adapt our security measures in accordance with technological advances and developments.

By using Secure Sockets Layer (SSL) software, we protect your information during transmission by encrypting the information you enter. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

For card purchases, we work with an authorized payment agent who helps us verify directly with your bank that your card is valid for purchases. Our payment agent properly processes your card data according to the international security standard PCI DSS. This means that your card data is processed with a very high level of security.

Your credit card information is not retained by ECC and is completely deleted from our system after your order is processed or cancelled.

4. Your Rights

You have the right to request information about the personal data we hold about you. If your information is incorrect, incomplete or irrelevant, you can ask to have the information corrected or deleted, or you can do so yourself through your account. To request our documentation of your personal information, please write to ECC Customer Service using the contact form on our website. We may require reimbursement of incurred administration costs, which will not exceed € 5, -.

5. Links

ECC may contain links to other websites that are not under our control. We cannot accept any responsibility for the protection of the content of these websites.